FeaturesOnline Booking

Clerical · Online Booking

Open your book around the clock.

Give clients a booking page that shows only the times you are truly free. They pick a service, a team member, and a time — and you decide which bookings need your OK.

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Public booking page

Four taps from “I need an appointment” to booked.

Share one link on your website, social profiles, or in a text. Clients choose a service, pick a team member, see real open times, and confirm — without calling the front desk.

  • Service → staff → time → confirm in a simple, mobile-friendly flow.
  • Real availability from your schedule, shifts, breaks, and time off.
  • Works in any browser — no app for clients to download.
Product preview Illustrative — sample data.

Booking approvals

You decide who books — client by client.

Trust controls put you in charge of online bookings. Set a client to Ask and every request they make waits for your approval. Set them to Never and online booking is switched off for them — they are asked to call instead.

  • Ask — requests wait in your queue until you approve, decline, or suggest a time.
  • Never — online booking is turned off for that client.
  • Change it anytime from the client’s profile.
Product preview Illustrative — sample data.

Self-service changes

Let clients reschedule and cancel on their own.

Clients move or cancel their appointment from a link — within the policy you set — so changes land on your calendar without a phone call.

  • Reschedule to any open time that fits your schedule.
  • Cancel within your policy window.
  • Your calendar updates instantly, freeing the slot for someone else.
Product preview Illustrative — sample data.

Waitlist

A full day, with a line of clients ready for any opening.

When a popular day fills up, clients can join the waitlist with their preferences. When someone cancels, the opening can go straight to the best match.

  • Preferences per client — team member and time of day.
  • Offer openings fast when a cancellation comes in.
  • Fewer empty chairs on your busiest days.
Product preview Illustrative — sample data.

Recurring appointments

Book the next visit — and the ones after it.

Regulars rebook on a rhythm. Recurring appointments let you set a repeat schedule once and see every future visit checked against your calendar.

  • Repeat every 2, 4, 8 weeks or on a custom rhythm.
  • Every date checked for conflicts before it is booked.
  • Easy to adjust one visit or the whole series.
Product preview Illustrative — sample data.

FAQ

Questions, answered.

Still curious? Book a demo

Do clients need to download an app?
No. Your booking page is a link that opens in any web browser, on a phone or a computer.
Can I review bookings before they are confirmed?
Yes. Set a client to Ask and their requests wait for your approval. Set a client to Never to turn off online booking for them.
Will online booking ever double-book my team?
Booking checks every request against the live calendar — appointments, working hours, breaks, and time off — so taken times are never offered.
Can clients reschedule or cancel themselves?
Yes. Clients move or cancel from a link within the policy you set. You can also just tell Copilot, “Move Kim to 3pm Thursday,” and confirm.
Is there a waitlist or recurring booking?
Both. Clients can join a waitlist for full days, and you can book a repeating series of visits in one go.

Get started

Open your booking page.

Start a free trial, add your services and team, and share your link today. Prefer a tour? Book a demo.

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1 month free · no credit card required · Copilot included on every plan.